Gong is a Revenue Intelligence platform that uses AI to analyze sales calls, emails, and meetings, providing insights to boost team performance.
Realm's native Gong connector seamlessly integrates your sales call recordings and transcripts into a unified, searchable knowledge platform. By connecting your Gong workspace, Realm provides your sales and customer success teams with instant access to conversation insights, call transcripts, and customer interaction data.
Our integration respects all native Gong permissions, ensuring that users only see the calls and data they are authorized to view. With hourly syncs and comprehensive metadata support, Realm keeps your sales intelligence up-to-date, empowering your teams to find critical customer insights faster and make more informed decisions.
| Feature |
Description |
| Dual Sync Modes |
Admins can connect and manage company-wide Shared Drives, while individual users can connect their personal “My Drive” for comprehensive coverage. |
| Native Permission Sync |
Realm strictly mirrors your existing Google Drive permissions. Users can only access files and folders they already have permission to view, ensuring data security and compliance. |
| Broad File Support |
Sync a wide variety of file types, including Google Docs, Sheets, and Slides, as well as Microsoft Office files (.docx, .pptx, .xlsx) and PDFs. |
| Hourly & Incremental Sync |
Your connected drives are synced every hour to keep content fresh. Realm uses incremental syncs to efficiently capture changes, with a full sync once a week to ensure accuracy. |
| AI-Powered Interaction |
Go beyond simple search. Use Realm’s AI to chat with your documents, ask specific questions about their content, and get summaries without leaving the platform. |
| Create Docs from Realm |
Streamline your workflow by creating new Google Docs directly within the Realm interface. The integration uses the drive.file scope to enable this functionality securely. |
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