GitHub is the world's leading platform for version control and collaborative software development. It hosts code repositories, manages development workflows, tracks issues and pull requests, and serves as a central hub for technical documentation, project wikis, and development collaboration across organizations.
Realm's native GitHub connector seamlessly integrates your repositories, issues, documentation, and development insights into a unified, searchable knowledge platform. By connecting your GitHub organization, Realm provides your sales, support, and customer success teams with instant access to technical documentation, feature development status, code-related knowledge, and project information that enhances customer conversations.
Our integration respects all native GitHub permissions, ensuring that users only see the repositories, issues, and content they are authorized to view. With regular syncs and comprehensive metadata support, Realm keeps your development knowledge up-to-date, empowering your revenue teams to provide accurate technical information and informed responses about product capabilities.
Features
Realm's GitHub integration delivers advanced knowledge management capabilities that transform how your revenue teams leverage development insights and technical documentation.
| Feature |
What it does? |
| Repository & Documentation Indexing |
Automatically sync and index README files, wikis, and documentation from your GitHub repositories, making technical knowledge fully searchable within Realm. |
| Native Permission Sync |
Realm strictly mirrors your existing GitHub permissions. Users can only access the repositories, issues, and content they have permission to view. |
| Issue & Pull Request Sync |
Index GitHub issues, pull requests, and discussions to provide visibility into feature development, bug tracking, and technical conversations. |
| Metadata Filtering |
Filter and search content based on repository, labels, milestones, assignees, and other metadata to quickly find relevant development information. |
| Regular Syncs |
Your GitHub data is synced regularly to keep development information fresh. Realm uses incremental syncs to efficiently capture new commits, issues, and updates. |
| Cross-Repository Search |
Search for information across multiple repositories and projects simultaneously, breaking down knowledge silos between development teams. |
Benefits
By connecting GitHub to Realm, your organization gains powerful advantages that transform development knowledge into customer-facing value.
| Benefit |
Why it matters? |
| Accelerate Technical Support |
Empower support teams to find answers in technical documentation, known issues, and development discussions, leading to faster and more accurate responses. |
| Enhance Product Conversations |
Provide sales teams with direct access to feature documentation, development roadmaps, and technical specifications to answer prospect questions confidently. |
| Improve Customer Success |
Enable customer success managers to track feature requests, bug fixes, and development progress to provide proactive updates to customers. |
| Streamline Technical RFPs |
Quickly find implementation details, API documentation, and technical specifications from your repositories to complete complex technical questionnaires efficiently. |
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