Zendesk
Connect your customer support tickets, help center, and service knowledge through Realm's Zendesk integration.
Zendesk is a leading customer service and support platform that helps organizations manage support tickets, build help centers, provide live chat support, and deliver exceptional customer experiences across all support channels.
Realm's native Zendesk connector seamlessly integrates your customer support data into a unified knowledge platform. By connecting your Zendesk workspace, Realm provides your sales, customer success, and support teams with instant access to support tickets, help center articles, customer issues, resolution patterns, and the valuable service intelligence that lives across your Zendesk environment.
Our integration respects all native Zendesk permissions and ticket access controls, ensuring that users only see the tickets, articles, and customer data they are authorized to view. With real-time syncs and comprehensive metadata support, Realm keeps your support intelligence up-to-date, empowering your teams to learn from past issues and deliver faster, more informed customer interactions.
