Freshservice
Connect your IT service management knowledge and internal operations through Realm's Freshservice integration.
Freshservice is a comprehensive IT service management (ITSM) platform that helps organizations manage IT tickets, assets, changes, and service requests. It centralizes internal IT operations, service documentation, and workflow processes, making it an essential tool for maintaining efficient IT services and supporting organizational productivity.
Realm's native Freshservice connector seamlessly integrates your IT tickets, knowledge base articles, asset information, and service management data into a unified, searchable knowledge platform. By connecting your Freshservice instance, Realm provides your sales, support, and customer success teams with instant access to IT service documentation, system information, operational procedures, and technical insights that enhance customer conversations.
