Azure DevOps is a comprehensive suite of development tools that enables teams to plan work, collaborate on code development, and build and deploy applications. It provides a centralized platform for managing the entire software development lifecycle.
Realm's native Azure DevOps connector seamlessly integrates your work items, repositories, and project documentation into a unified, searchable knowledge platform. By connecting your Azure DevOps organization, Realm provides your sales, support, and customer success teams with instant access to critical product development information, technical specifications, and project status updates.
Our integration respects all native Azure DevOps permissions, ensuring that users only see the projects, repositories, and work items they are authorized to view. With regular syncs and comprehensive metadata support, Realm keeps your technical knowledge up-to-date, empowering your revenue teams to answer customer questions accurately and provide informed updates.
Features
Realm's Azure DevOps integration delivers advanced knowledge management capabilities that transform how your revenue teams leverage technical and project information.
| Feature |
Description |
| Work Item Indexing |
Automatically sync and index all Azure DevOps work items (Epics, Features, User Stories, Bugs), making them fully searchable within Realm. |
| Native Permission Sync |
Realm strictly mirrors your existing Azure DevOps permissions. Users can only access the projects, teams, and work items they have permission to view. |
| Repository & Wiki Sync |
Index content from your Azure Repos and project wikis, making technical documentation and code-related knowledge accessible to your teams. |
| Metadata Filtering |
Filter and search work items based on project, status, assignee, tags, and other metadata to quickly find relevant development and project information. |
| Regular Syncs |
Your Azure DevOps data is synced regularly to keep project information fresh. Realm uses incremental syncs to efficiently capture new work items and updates. |
| Cross-Project Search |
Search for information across multiple projects and repositories simultaneously, breaking down knowledge silos between development teams. |
Benefits
By connecting Azure DevOps to Realm, your organization gains powerful advantages that bridge the gap between your technical and revenue teams.
| Benefit |
Description |
| Accelerate Technical Support |
Empower support teams to find answers to technical questions by searching work items and documentation, leading to faster ticket resolution. |
| Enhance Sales Accuracy |
Provide sales and presales teams with direct access to feature status, development timelines, and technical specs to answer prospect questions confidently. |
| Improve Customer Success |
Enable customer success managers to track feature requests and bug fixes, providing proactive and informed updates to customers. |
| Streamline RFP & Security Questionaire Responses |
Quickly find technical details, implementation specifics, and security documentation from your wikis and repositories to complete complex questionnaires. |
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