Intercom
Connect your customer messaging and support conversations through Realm's Intercom integration.
Intercom is a comprehensive customer messaging platform that enables businesses to communicate with customers through live chat, help desk, and marketing automation. It centralizes customer conversations, support articles, product tours, and customer engagement data, making it an essential tool for delivering personalized customer experiences and driving product adoption.
Realm's native Intercom connector seamlessly integrates your customer conversations, help articles, team inbox messages, and customer interaction data into a unified, searchable knowledge platform. By connecting your Intercom workspace, Realm provides your sales, support, and customer success teams with instant access to customer communication history, support resolutions, and engagement insights that enhance every customer touchpoint.
Our integration respects all native Intercom permissions, ensuring that users only see the conversations, customers, and content they are authorized to view. With regular syncs and comprehensive metadata support, Realm keeps your customer communication knowledge up-to-date, empowering your revenue teams to provide contextual, informed responses and deliver exceptional customer experiences.
